Privacy Policy

Privacy at a Glance

Scope and Data Controller

This Policy applies to Syrup Sort, related in-game support contacts, and notices that refer to this Policy. It does not govern third-party stores, operating systems, websites, or services that operate under their own privacy terms.

Forward Silver Limited is the data controller for personal data that we determine how and why to process. Some service providers may act as our processors, while others may act as independent controllers for their own purposes.

Data We Collect or Process

The data involved depends on how you use the game, your device settings, your region, your consent choices, and which optional features are enabled.

Data we do not request for core gameplay

Core gameplay does not require your real name, a Forward Silver account, a password, contacts, photos, microphone, camera, or precise GPS location. Apple, Google, and other platform operators may separately process account, download, payment, or device information under their own policies.

How and Why We Use Data

Where we rely on legitimate interests, we consider the necessity of the processing, its expected benefit, and its impact on your rights. Where consent is the basis, you may withdraw it at any time for future processing.

Advertising and Personalization Choices

Syrup Sort may display banner, interstitial, and rewarded advertising through Google AdMob and mediation partners. A rewarded ad is shown only after you choose the relevant in-game option. Ad providers may use device, network, advertising, interaction, and consent data to deliver, limit, measure, secure, and—only where permitted—personalize ads.

Consent controls

Where required, Google's User Messaging Platform presents a privacy message before consent-dependent advertising or analytics starts. You may accept or reject the available purposes and can revisit privacy options from the game settings when that control is available. Withdrawing consent does not affect earlier lawful processing.

What happens if you reject personalized ads

You may still receive non-personalized, limited, or contextual ads. These ads can use information such as the app, general location, content context, consent status, and frequency controls, and may still generate measurement and anti-fraud events.

Device-level controls

• On Apple devices, review app tracking permission in Apple's tracking settings guidance.
• On Android devices, review advertising privacy and identifier controls in Google's Android advertising guidance.
• You may reset or delete the device advertising identifier where the operating system offers that option.

Changing these controls does not remove ads from the game.

Data Sharing and Third-Party Services

We disclose data only as reasonably necessary for the purposes described in this Policy, subject to applicable law and your consent choices.

Data Retention and Deletion

We keep personal data only for as long as reasonably necessary for the purposes described here, including security, legal, accounting, dispute, and enforcement needs. Different systems use different retention periods:

Local game data

Remains on your device until you clear the app's data, reset the device, or uninstall the game. Uninstall behavior can vary by operating system and backup settings.

Google Analytics for Firebase (Firebase Analytics)

User-level and event-level analytics data is configured for a maximum of 14 months from collection, without resetting the retention period when new activity occurs. Aggregated or de-identified statistics may be retained longer where they no longer reasonably identify an installation or person.

Firebase Crashlytics

Crash reports and associated data are retained for 90 days, after which removal begins.

Firebase Cloud Messaging and installation data

If notifications are enabled, the push token and Firebase Installation ID remain while needed to deliver messages and manage the installation. After a valid deletion call, removal from live and backup systems may take up to 180 days.

Advertising data

Ad providers retain data according to their own policies, legal obligations, consent signals, and fraud-prevention needs. We do not control every partner's independent retention period.

Privacy and support communications

Kept until the request is resolved, then for a reasonable period needed for legal compliance, audit, security, dispute handling, or proof that the request was completed.

To request deletion of data held by us, contact the email in Section 17. Deleting the app removes local data subject to platform backup behavior, but does not automatically delete data already processed by online services.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect data. These may include minimizing collection, using platform and SDK access controls, encrypted transmission where supported, restricting operational access, monitoring reliability, and evaluating service providers.

No method of electronic transmission, storage, or security is completely reliable. We therefore cannot guarantee absolute security. You should keep your device and operating system updated and protect access to your device.

International Data Transfers

Forward Silver Limited is based in Hong Kong, and our service providers operate infrastructure in multiple countries. Your data may therefore be processed outside the country where you live, including places with different data-protection rules.

Where required, we rely on lawful transfer mechanisms and safeguards such as adequacy decisions, contractual protections, service-provider security commitments, and data minimization. We also consider the nature of the data, the destination, and relevant legal requirements.

Your Rights and Privacy Choices

Depending on your location and subject to legal exceptions, you may have the right to:

• ask whether we process your personal data and obtain access to it;
• request correction of inaccurate or incomplete data;
• request deletion or restriction of processing;
• object to certain processing, including direct marketing or targeted advertising;
• withdraw consent for future processing where we rely on consent;
• receive certain data in a portable format;
• appeal a decision or complain to a data-protection authority; and
• not receive unlawful discriminatory treatment for exercising applicable privacy rights.

How to make a request

Email splitfunjinyin@gmail.com with the subject "Syrup Sort Privacy Request." Describe the right you wish to exercise, your country or state, the device platform, and any installation information you can safely provide. Because the game does not use named accounts, we may need limited information to locate records and verify that a request relates to your installation. We will not request more data than reasonably necessary for verification.

We may deny or limit a request where permitted by law, including when we cannot reasonably verify it, the request is manifestly unfounded or excessive, or retention is required for security, legal obligations, or legal claims. Authorized agents may submit requests where local law permits, subject to proof of authorization.

Additional Notice for the EEA and UK

If you are in the European Economic Area or United Kingdom, the legal bases described in Section 4 apply according to the context: performance of the service, your consent, our legitimate interests, and compliance with law. You may object to processing based on legitimate interests; we will stop unless we have compelling legitimate grounds or need the data for legal claims.

You may withdraw consent at any time through the available privacy settings or by contacting us. Withdrawal applies to future processing. Where legally applicable, you may also request data portability and lodge a complaint with the supervisory authority where you live or work, or where you believe an infringement occurred.

We do not use personal data from the game to make decisions that produce legal or similarly significant effects solely by automated means.

Additional Notice for Certain U.S. States

Residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, and other states with applicable comprehensive privacy laws may have additional rights, subject to scope thresholds and exceptions.

Notice of collection

During the previous 12 months, we may have collected the identifiers, internet or electronic activity, approximate location, device/technical information, inferences about ad or gameplay preferences, and communications described in Section 3. We collect these directly from you, automatically from the game and device, and from the SDK and platform partners listed in Section 6. We use and disclose them for the purposes in Section 4.

Sale, sharing, and targeted advertising

We do not sell personal data for money. Advertising identifiers and gameplay or ad activity may be disclosed to advertising partners in a way that certain state laws define as a sale, sharing for cross-context behavioral advertising, or targeted advertising. You may opt out by rejecting the relevant personalized-ad purposes in the consent or privacy-options form and by using your device advertising controls. Where required, we will also honor legally recognized preference signals that reach the relevant processing.

Applicable residents may request access, correction, deletion, or portability and may appeal a denied request by replying to our decision email with "Appeal." We do not offer financial incentives for personal data. We do not intentionally use sensitive personal information from the game to infer characteristics about you.

Additional Notice for Indonesia and Hong Kong

Indonesia

For users in Indonesia, we process personal data for specific, disclosed purposes and seek consent where Indonesian law requires it. Subject to applicable law, you may request information about processing, access or copies, correction, deletion or destruction, withdrawal of consent, restriction or objection, and other available remedies. We will handle requests within applicable legal timeframes after reasonable verification.

Hong Kong

For users in Hong Kong, we follow applicable data-protection principles concerning purpose and manner of collection, accuracy and retention, use, security, openness, and access or correction. You may request access to and correction of personal data held by us, subject to lawful exceptions and any permitted administrative requirements.

The controller and contact point for both regions is Forward Silver Limited at the address and email in Section 17.

Children's Privacy

Syrup Sort is a general-audience game and is not directed to children. We do not knowingly seek to collect personal data from children in violation of applicable law, and the game does not claim to operate an age-verification or parental-consent system.

If you are a parent or guardian and believe a child has provided personal data through the game or a support message, contact us. We will investigate and take appropriate steps, which may include deleting the data or disabling the relevant processing. The age at which a person can consent to data processing differs by country.

Third-Party Links and Services

The game, advertisements, or this Policy may link to services operated by others. We do not control their content, privacy practices, consent interfaces, or security. Review the third party's privacy notice before providing information or interacting with its service. An advertisement or link does not mean we endorse every practice of the destination service.

Changes to This Policy

We may update this Policy to reflect changes in Syrup Sort, our service providers, legal requirements, or privacy practices. We will post the revised Policy with a new "Last updated" date. If a change materially affects your rights or requires new consent, we will provide additional notice or request consent where required before the change takes effect.

We encourage you to review this Policy periodically.

Contact Us

For privacy questions, requests, or complaints concerning Syrup Sort, contact:

Please do not send passwords, full government identifiers, financial information, or other unnecessary sensitive data. We will respond within the period required by applicable law after any necessary verification.